theyasked.me

Use cases

Customer success and sales

Log what an account asked on a call, on their behalf, and tell them when it ships.

CSMs and sales log requests for customers from the dashboard, the API or Claude. The vote counts for the account; they hear back when it ships.

Set it up

  1. Add the vote from the request page

    They asked too: pick the person, set importance (nice to have, important, critical) and note what they said. They now follow the request.

    Inbox → request → Who asked

  2. Or from your CRM or support tool

    File a request on behalf of a user, or add their vote with importance. externalId keeps it idempotent.

    Settings → API

    curl -s https://theyasked.me/api/public/v1/posts/audit-log/votes \
  -H "Authorization: Bearer $KEY" -H 'content-type: application/json' \
  -d '{ "userId": "u_1200", "importance": "critical" }'

  3. Or from Claude after the call

    With write scopes, Claude can find the matching request and vote for the customer (vote_on_behalf), or log a new one (create_post).

    Using theyasked, Dana at Atlas Freight asked for an audit log on today’s call.
It blocks their SOC 2 audit. Add her vote as critical.

  4. Close the loop

    When it ships, the changelog entry emails everyone who asked, including the people you added.

    Changelog → New entry

Read the guide

What you learn

Critical votes
Severity that plain vote counts hide.
Account briefs
Everything one company asked, with MRR and renewal date.
Revenue at stake
Requests logged by CSMs count like any other vote.

Who it's for

Customer success managers
Before a QBR: what did this account ask, and what shipped.
Account executives
Log the blocker from the deal, not just a Slack message.
Support leads
Turn repeated tickets into one request with every customer on it.

Start free