Six ways to hear what they asked.
Every tool here collects feature requests and lets customers vote. They differ in what they charge for, how they handle mobile apps, and how much else comes attached. Here is the short version, with sources, including where another tool is the better pick.
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Side by side
| Line by line | TheyAsked | Canny | Featurebase | Frill | Upvoty | Productboard portal |
|---|---|---|---|---|---|---|
| Built for | PMs collecting requests from a SaaS or mobile app | Feedback plus AI that reads sales and support calls | A support suite; feedback is one module | Feedback, roadmap and announcements | A simple voting board | Part of a product management suite |
| Pricing model | Flat per workspace | Per tracked user | Per seat | Flat per tier | Flat per tier | Per maker seat* |
| Free plan | 1 board, unlimited voters | 25 tracked users | 1 seat, no AI | Trial only* | 14-day trial only | Limited free plan* |
| Entry paid plan | $29/mo | From $79/mo, billed yearly | $29 per seat/mo | $25/mo | $15/mo, 1 project | About $19 per maker/mo* |
| What grows the bill | Only a plan change you make | More tracked users | More seats; AI resolutions at $0.49 each | Moving up a tier | More projects | More makers* |
| Customer SSO | Pro and up | Business, sales quote* | Enterprise | Paid plans* | All paid plans | Higher tiers* |
| Mobile apps | Embed for iOS and Android WebViews, tagged by platform | WebView, SSO required | WebView with a JWT | Web widget* | Web widget in an iframe | Web portal* |
| Revenue behind a request | MRR per voter and company, from SSO or the API | Company ARR and CRM opportunities | Upvoter revenue, each company once | User segments* | Not shown* | Via CRM integrations* |
| MCP server | Pro and up | Pro and up | Yes | Yes | Hyper plan ($49/mo) | Not confirmed* |
From each vendor’s public pricing page and docs, checked 2026-10-14. Prices change; check theirs before you decide. * = we could not confirm it on the vendor’s own site. Spot an error? Write to hello@theyasked.me and we’ll fix it.
Why AI product teams pick TheyAsked.
Pick the one that fits how you work.
- Canny
- You want AI that pulls requests out of sales calls and support tickets, and you can budget per tracked user.
- Featurebase
- You want a support inbox, help center and feedback board in one tool, priced per seat.
- Frill
- You want a tidy widget with announcements and a prioritization matrix.
- Upvoty
- You want the cheapest simple voting board and little else.
- Productboard
- Your company already runs product management in Productboard and the portal is an add-on to that.
- TheyAsked
- You’re a PM who wants to know who asked, what they pay and which platform they asked from, across web and mobile apps, at a flat price.