theyasked.me

Use cases

B2B: prioritise by revenue

Rank requests by the MRR behind them, the renewals at risk and the segment asking.

Rank feature requests by revenue at stake, renewal risk and segment. Companies, plans and MRR come from SSO or the API; the next-up report writes itself.

Set it up

  1. Send company, plan and MRR

    In the SSO token from the widget, portal or app. Revenue counts once per account per request.

    Settings → SSO

    // On your server. The secret never reaches the browser.
    const token = jwt.sign(
      {
        id: user.id,
        email: user.email,
        name: user.name,
        company: { id: account.id, name: account.name, plan: account.plan, mrr: account.mrr },
        attributes: { role: user.role },
      },
      process.env.THEYASKED_SSO_SECRET,
      { algorithm: 'HS256', expiresIn: '1h' },
    );
  2. Or sync accounts from your backend

    Upsert up to 200 companies and 200 users per call, by your own ids. Run it nightly from billing.

    Settings → API

    curl -s https://theyasked.me/api/public/v1/users/identify-batch \
      -H "Authorization: Bearer $KEY" -H 'content-type: application/json' -d '{
      "companies": [{ "id": "acct_42", "name": "Bloom Beauty", "plan": "Enterprise", "mrr": 4200,
                      "attributes": { "renewalDate": "2027-03-01", "health": "good" } }],
      "users": [{ "id": "u_981", "email": "lina@bloom.co", "companyId": "acct_42" }]
    }'
  3. Add renewal dates and health

    renewalDate and health on the company mark accounts at risk (renewing within 90 days, or health at risk). status: churned tracks revenue you lost.

  4. Rank, segment, report

    Rank by revenue at stake or opportunity, filter by plan, then send the next-up report to whoever decides.

    Insights → Demand

Read the guide

What you learn

Revenue at stake
The MRR of the accounts asking, each once.
Renewal risk
“Ship it before Bloom Beauty renews in 19 days.”
Churned revenue
Requests ranked by the MRR of customers who left.
Next-up report
“What they asked me this quarter”, with quotes, as Markdown or CSV.

Who it's for

B2B SaaS product managers
Planning with the revenue in the room.
Heads of product
One ranked list to defend in the roadmap review.
Revenue and CS leaders
Which requests stand between you and a renewal.

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